“Your commitment to safety and loss experience record create an environment in which the insurance market place will compete for your commercial general liability and auto insurance programs. Your loss experience speaks for itself along with 41 years of high quality operating experience…we admire the standards you have set within your industry.”
“Day to day, we find Butler Amusements dedicated to the provision of a safe, clean and friendly atmosphere for the enjoyment of patrons. Butler Amusements has in place and utilizes an effective drug testing program for their personnel. The personnel and management of Butler Amusements are quite open to our recommendations and consistently responsive to any safety concerns we might present.”
"It is my pleasure to recommend Butler Amusements as they have consistently provided excellent service. The commitment they have made in recent years is phenomenal. Little things like rest areas, colorful new game tents and statues have greatly added to the overall atmosphere of the show. The new rides are fantastic to look at and exciting to ride...New rides attract more fairgoers and handle more riders per hour reducing the lines while increasing the ride gross. The customer, the fair and the carnival all WIN!"
"Working with the Butler family has been a positive experience from the beginning. Everything about Butler Amusements is generated towards a positive experience for your family. Their program is professional, well-managed, and very receptive to law enforcement."
"During the fair we couldn't have asked for better service and attention. The carnival made us proud. Butler Amusements delivered high quality rides that were always clean, open on time, and operated by personnel that were professional in both appearance and performance...Butler Amusements has gone to create a comfortable atmosphere with decorations, seating and even character garbage cans."
"If I were to give Butler Amusements an overall rating, it would have to be an "A+". They do a good job; they are on time; they are friendly; and they continue to improve their product in the form of rides and the aesthetic amenities that invites you to come into the carnival area."
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"We are continually impressed with the efforts by Butler Amusements to stay on the "cutting edge" of their industry. They typically add new rides to their inventory annually, maintain their existing equipment in first-class condition and appearance, work closely with their clients to meet their needs and wants, and insure, through training, that their employees provide excellent customer service."
"Customer complaints have been virtually eliminated and our carnival gross has grown in excess of 60%. A profit center of this magnitude normally requires significant staff time, not the case with Butler Amusements. Point them toward the lot and get out of the way! From pre-fair promotion to post fair cleanup and tear down, they are extremely self-sufficient."
“The overall revenues from Butler Amusements have risen dramatically since they have provided the carnival for the Kern County Fair. The total ride gross increase, from 1997 (last year of the previous carnival company) to 2010 has been 154%”
“Butler’s magic formula appears to be a combination of hands on management, flexibility, continuity of look, quality of equipment and genuine desire to help stimulate growth….With regard to public relations, Butler Amusements has been quick to respond to and resolve customer concerns. They have also been flexible and professional in their ability to work with the media as well as with Fair management to foster interesting media stories…..The clean appearance of their rides, games and concessions, coupled with the high quality of their operation continue to enhance our Fair.”
“The entire Butler management team that worked with our State Fair managers were extremely professional and prompt and attentive to all of our requests for service and work product. If a circumstance occurred that required their attention they were quick to handle it from start to finish. They present a quality appearance with their show, personnel, signage & layout of the lots and are quick to respond with customer service issues, which seldom arise.
The mix of food and beverages, games and the variety of rides for patrons of all ages was outstanding. They are extremely sensitive to the current economy and worked with our program and public relations team to create great promotions and discounts that were extremely successful. The midway setup was done in a very pleasing and visually acceptable way. The new canvas and topiary elements that continue to be added each year and used in the midway beautification program were excellent additions and made the midway extremely appealing to the attending general public in attendance.”
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